PROGRESSIVE PHYSICIAN ASSOCIATES, INC.

Goal: Our goal is to deliver quality medical care while enhancing the security and satisfaction of Physicians and Employees in our group practice of Medicine.

Core Values: Our efforts are and will be guided by:

· Making patient satisfaction the focus of everything we do.

· Using creativity and innovation to drive our growth through new services and market development.

· Using quality processes to realize continuous improvement in all of our business processes.

· Recognizing the importance of each of our team members and rewarding their contribution to our success.

· Allowing honesty and compassionate care for patients to guide us.

· To consider first the interest of the patients, second the group and third the individual physicians and employees.

Our future: We look forward to our future when:

· Patients seek our care in each of our markets.

· Our group is used as a model for others to emulate in patient satisfaction.

· Physicians, patients, hospital administrators and trustees see our stream of new services and expansion into new markets as a measure of our innovation.

· Hospital administrations and Boards of Trustees use our group as the benchmark for performance because of our progress in patient care and profit year after year.

· Our employees feel they are important members on a winning team with great opportunities for personal growth.

· PPA and hospital employees as well as the community admires our standard of honesty and integrity in creating a caring, compassionate environment for our patients.